At Kienbui, we provide a variety of secure payment options, including Visa, Mastercard, American Express, Discover, and PayPal. Please be aware that full payment is required before your order can be shipped.

Upon receiving your order, an authorization process is carried out to verify sufficient available funds. Once the payment is successfully authorized, your card will be charged, and the payment will be treated as a deposit for the items you have purchased. After your order has been shipped, a confirmation email will be sent to finalize the payment for those items.

As our products are custom-made to meet your specifications, production will only begin once your payment has been confirmed.

To finalize your purchase, click the “Proceed to Checkout” or “PayPal Checkout” button. You will be redirected to a secure payment processor, where you can complete the transaction using a credit card or a PayPal account. All payments are securely processed through PayPal, and your credit card statement will display the charge under PayPal.

Refunds will be issued to the original payment method used, whether PayPal or a credit/debit card.

Rest assured, your credit card details are neither processed nor stored on kienbui.com servers, and we do not share any payment information with third parties.

If you require assistance with your order or an exchange, please include your order number and contact us at:

OWATONNA TACKLE BACKERS LLC
802 N Elm Ave Apt 1, Owatonna, MN 55060, United States
support@kienbui.com